Privacy Policy

Privacy Policy

Revised: DECEMBER 5, 2023

Yabai Distribution LLC (“Company,” “we,” “us,” or “our”) operates this website (the “Site”). We sell condoms and safer-sex materials primarily to businesses, health institutions, non-profits, and organizations in both the public and private sectors.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit the Site, create an account, place an order, or otherwise interact with us. By using the Site, you consent to the practices described below.

1. Information We Collect

Information You Provide

When you place an order, register an account, contact us, or subscribe to communications, we may collect:

  • Contact information (name, business/organization name, email address, phone number)
  • Shipping and billing address
  • Order details and purchase history
  • Any other information you voluntarily provide (e.g., notes on an order or messages to customer service)

Payment Information

We do not store credit card numbers on our servers. All credit-card and payment processing is handled securely by Stripe. Stripe collects and processes your payment information in accordance with its own privacy policy.

Information Collected Automatically

We use Google Analytics and standard web technologies (cookies, pixels, server logs) to collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on the Site, and referral source
  • General location data (city/region level only)

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders
  • Communicate with you about orders, shipments, and customer-service issues
  • Improve our website, products, and services (via Google Analytics)
  • Send you marketing emails about our products and special offers only from Yabai Distribution LLC (you can opt out at any time)
  • Comply with legal obligations and protect our rights

3. How We Share Your Information

We do NOT sell customer information to any third party.

We share information only in the following limited situations:

  • Service Providers
    – Stripe (payment processing)
    – UPS and FedEx (shipping and delivery) – we share only the name, shipping address, phone number (if required), and order details needed to deliver your package
    – Hosting provider, email service provider (for order confirmations and marketing emails we send ourselves), and other vendors who help operate the Site
  • Legal Requirements – if we are required by law, court order, or government authority
  • Business Transfers – in the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction (with notice where required)

We do not share your information with any other businesses for their own marketing purposes.

4. Marketing Emails

We may occasionally send promotional emails about our products, new arrivals, or special pricing. These emails come only from Yabai Distribution LLC. Every marketing email contains an “unsubscribe” link. You can also opt out by unsubscribing from the email form.

5. Cookies and Tracking

You can manage or disable cookies through your browser settings.

6. Data Security

We use industry-standard security measures (SSL encryption on the Site, secure payment processing via Stripe, restricted access to data, etc.). No method of transmission or storage is 100% secure, but we work hard to protect your information.

7. Data Retention

We keep your information only as long as necessary to fulfill orders, provide customer service, comply with legal obligations, and maintain legitimate business records. You may request deletion of your data at any time (subject to legal requirements).

8. Your Rights

You may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal exceptions)
  • Opt out of marketing emails at any time

To exercise these rights, email us HERE. We will respond within a reasonable time.

California Residents (if applicable): We do not sell personal information. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Contact us using the email above to exercise those rights.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new effective date. If changes are material, we will provide additional notice (e.g., by email or banner on the Site).

11. Contact Us

Yabai Distribution LLC
PO Box 249
Land O Lakes, FL 34639
United States

Email Us Here: